Narwal is finally entering the French market with its Freo robot vacuum cleaners, and the Freo X Ultra is positioned as the spearhead of this offensive. At first glance, this model intrigues with its ambitious features: precise LiDAR to map the home, sophisticated sensors to avoid obstacles, and a hybrid cleaning system combining three brushes and two mops.
But it's mainly in the details that the Freo X Ultra stands out. Its mops can be raised up to 12 mm to preserve carpets, and the robot automatically washes them in its dock, which also fills the water tank. Narwal even promises up to seven weeks of unattended vacuuming thanks to an ingenious dust compression system built into the robot. It remains to be seen whether all these promises actually translate into greater comfort on a daily basis...
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Unboxing the Narwal Freo X Ultra
The Freo X Ultra's size is impressive from the moment you open the box. It must be said that unpacking it without assistance is almost like an impromptu muscle-building exercise. After a few maneuvers and a little patience, I was finally able to discover this technological behemoth.
The sides of the box already give a taste of the robot: main characteristics, included components and key features are clearly indicated, announcing an ambitious and intriguing device.
Inside, the content is generous and well organized:
The robot vacuum cleaner (with a disposable dust bag and two floor washing modules)
The base station , with its cleaning tray, the clean water tank and the dirty water tank
Two side brushes
A power cord
A bottle of detergent
Two disposable dust bags
A dust bin
Every element seems designed to reduce user intervention while optimizing cleaning. Unboxing the Freo X Ultra already gives a glimpse of what this ambitious robot promises: power, autonomy, and innovation.
Narwal Freo X Ultra: efficiency and ease of use
From the first few minutes with the Narwal Freo X Ultra, you'll understand that this robot wasn't designed to go unnoticed. Its parking requires a bit of space: approximately 40 cm on each side, 37 cm deep, and 43 cm high, not to mention the space around it so the robot can move around freely. The station, despite its generous appearance, focuses on the essentials: washing mops. Unlike some of the more modular stations from competitors, it only opens from the top and doesn't serve as an occasional piece of furniture.
However, Narwal has paid attention to ergonomics: a small panel on the station allows you to start a washing or vacuuming cycle without using the mobile app. The button on the robot remains practical for interrupting or restarting a one-off cleaning, especially when changing floors, but it is not designed for frequent use. The "Spot Clean" function is not available, which means that the robot does not automatically clean a small targeted area around itself.
When it comes to dust management, Narwal takes a hybrid approach: an integrated bag system compresses waste to provide up to seven weeks of hands-free operation, while a conventional dust bin with a washable filter remains available for those who prefer to avoid disposable consumables.
Technically, the Freo X Ultra measures 35 cm in diameter and 10.7 cm in height. Its laser rangefinder provides precise mapping of the space, complemented by side and bottom sensors to avoid obstacles and voids. It's notable that it lacks a camera, unlike some high-end competing models, but this doesn't affect its precise and methodical navigation.
The cleaning system consists of three brushes: one central and two side brushes, and two small rear mops for cleaning hard floors. The robot can automatically raise its mops to protect carpets, and the app allows you to set the cleaning behavior for each area of the house. This combination of vacuuming and mopping makes the Freo X Ultra particularly efficient and flexible in everyday life.
Features
As soon as you pick up the Freo X Ultra, you realize that Narwal has thought of everything. On top of the robot, two buttons are all you need: one to start or stop cleaning, and the other to send it directly to its dock. The dock also features a touch panel, providing immediate control over essential functions: child lock, voice assistant, starting the robot, returning to the dock, and cleaning the pads.
Pairing with the app takes just a few seconds using a simple QR code, and the interface is clear. Four cleaning modes are available: simultaneous vacuuming and drying, vacuuming then mopping, vacuuming only, or mopping only. Each mode can be controlled automatically via the Freo program, which intelligently adjusts settings, or customized to your needs. Power is adjustable to four levels and the moisture content of the mops to three levels, while the robot can go over up to three times depending on the chosen configuration.
In the settings, the app groups together an impressive range of settings: updates, robot information, pad cleaning frequency, mop extension activation, cleaning sequences, “do not disturb” or child lock modes, component status, map and station management, temperature and drying intensity control, as well as bag health to know when to replace it.
Map management is particularly comprehensive. A primary map and three secondary maps can be created, but keep in mind that any changes to the primary map require new mapping. Secondary maps are initially partially defined by the application, and sometimes the entire area must be manually selected for a complete cleaning. Editing allows you to add or remove furniture, divide or merge rooms, define floor materials, add rugs or no-go areas, and even specify heavily soiled rooms.
The robot is equipped with a dual high-definition camera with an ultra-wide 136° angle, allowing it to be controlled remotely from a smartphone. The robot can also be communicated with, which is convenient for talking to animals. The video quality is satisfactory when the robot is stationary, but quickly becomes pixelated when in motion.
Finally, the Freo X Ultra is compatible with Alexa and Google Assistant and has its own voice assistant, Freo Mind, currently available in German only.
Freo Robot Vacuum Maintenance
The Freo X Ultra's docking station doesn't promise to make all maintenance operations completely autonomous, but it focuses on what matters for washing. Under its lid, there are two water tanks (4.5 L for clean water and 4 L for dirty water), which can be topped up with a bottle of Narwal's proprietary detergent. The mixture is automatically mixed to water the robot and clean its mops. The dirty water is analyzed by a sensor, allowing the station to extend the wash if necessary.
Once the cycle is complete, the station blows hot air to dry the mops and limit bacterial growth. It isn't equipped to heat the water, but the removable and easily removable tray greatly simplifies its maintenance. The station also offers a "dust bin disinfection" function using hot air, without automatically emptying the bin. Instead, Narwal suggests using disposable bags that the robot can compress, promising up to seven weeks without intervention.
During our tests, we noticed a real gain with the bag: the robot was able to vacuum up to 320g of various dust (household dust, crumbs, pet hair) compared to 280g with the classic bin. However, reaching seven weeks remains ambitious and, for practical reasons, we recommend using the washable bin, easy to empty thanks to a button that releases the bottom directly above the bin. Its capacity of 800ml is generous, but the filter requires regular dusting.
As with any robot vacuum cleaner, regular maintenance of the sensors and brushes remains essential, but Narwal has clearly paid attention to this aspect. The Freo X Ultra is equipped with a conical central roller, specially designed for pet hair: its single attachment point allows hair and fur to slide along the brush to the suction inlet, greatly reducing tangles. In our tests, this system proved very effective, providing consistent cleaning even on hair-laden floors, while reducing the need for frequent manual intervention.
Strengths and weaknesses
After several weeks of use, the Narwal Freo X Ultra robot vacuum cleaner leaves a mixed impression, typical of models positioned in the budget segment. On the one hand, it impresses with its ease of use and well-thought-out automation , which really makes everyday household cleaning easier. On the other hand, certain technical limitations remind us that it cannot compete with premium robot vacuum cleaners from major brands in all areas.
- Rich and intuitive application interface
- Minimal maintenance for the mop function
- Simplified evacuation of the waste tank
- Structured and logical cleaning path
- Remarkable effectiveness on tiles and thin coverings
- Generous autonomy for medium-sized surfaces
- Anti-tangle brush system
- Quiet operation in silent mode
- Limited performance on thick textiles and high pile carpets
- Insufficient detection of small obstacles
- Collection mechanism could be improved
- Frequent clogging of the filter element
- Artificial intelligence less developed than on high-end models
Real-life testing
To begin, we placed cereal on different types of floors to replicate an everyday scenario. From the moment we started, the Freo X Ultra moved with remarkable precision. The central brush immediately took over, vacuuming up medium-sized debris without any getting stuck in the mechanism. The passes were methodical and regular, and even around chair legs or tight corners, the robot managed to collect every crumb. From these first few minutes, you can tell that the system has been designed to provide a thorough clean without leaving any forgotten areas.
The pet hair challenge truly highlighted the robot's strengths. Faced with a significant amount of dog hair spread across the floor, the Freo X Ultra effortlessly vacuumed everything. The conical central brush and its single attachment point allowed the hair to slide directly into the suction inlet, drastically reducing tangles. The station's integrated compression system then optimized dust storage, reducing the number of emptying operations required and providing comfortable battery life for several weeks. This combination of mechanical design and intelligent station ensures consistent efficiency, even in busy environments.
To test the robot's ability to tackle even the toughest dirt, we then created a scenario using a mixture of cocoa powder and ketchup, simulating sticky liquids and dust. Here, the Freo mode proved particularly effective: the robot automatically detected the level of dirt, adjusted the number of passes required, cleaned its mops between each cycle, and repeated the process as soon as its sensors still detected residue. At the end of this test, the floor was perfectly clean, without any streaks or residue, demonstrating the intelligence of the combined vacuuming and washing system.
Overall, these tests show that the Freo X Ultra doesn't just vacuum: it adapts to different types of debris, pet hair, and complex dirt with impressive consistency. Automatic adjustments, mop management, and a dust compression system make this robot a reliable assistant for demanding daily cleaning, minimizing time and user intervention.
Battery life of the Narwal Freo X Ultra
One of the Freo X Ultra's strong points is its battery life, and this is evident from the first tests. Equipped with a 5200 mAh battery, the robot is capable of covering large areas without interruption. In standard suction mode, we found that it could operate for nearly 4 hours and 30 minutes , which places it among the most enduring models on the market. Even with maximum suction power, the robot maintains an impressive battery life of 85 minutes , enough to completely clean several rooms without having to interrupt the cycle.
But autonomy is not limited to simple operating time: fast charging is also an advantage. When the battery drops to 20%, the Freo X Ultra takes only 2 hours to fully recharge , allowing you to restart cleaning quickly and without waiting. This combination of long endurance and efficient charging makes daily use particularly comfortable, especially in medium to large houses or apartments.
In practice, this means that the robot can vacuum and wash continuously without the user having to intervene frequently to recharge the battery, which fits perfectly with the logic of comfort and convenience that Narwal seeks to offer with the Freo X Ultra.
Narwal Freo X Ultra: an impressive wash, but the power struggles against the giants
During our tests, the Narwal Freo X Ultra immediately impressed with its mopping-centric approach. The rotating mops, combined with constant pressure, capture embedded dirt and effortlessly leave floors spotless. The base station, which automatically cleans, dries, and maintains the mops, transforms the user experience into a near-autonomous process. However, when it comes to pure vacuuming or complex navigation, the Freo X Ultra shows its limitations. Compared to giants like the Roborock Saros 10 or the Dreame Aqua 10 Ultra, its weaker suction power and less sophisticated navigation are noticeable, especially on carpets or in cluttered environments. In short, an exceptional robot for mopping, but one that falls behind the leaders when it comes to absolute versatility.
Additionally, the Narwal Freo X Ultra stands out with a price tag of €429 , offering an affordable alternative to high-end models such as the R oborock Saros 10 , priced at €1,499.99 , and the Dreame Aqua 10 Ultra, available at €1,499.99 . So, for those who prioritize floor washing without sacrificing quality, the Freo X Ultra represents excellent value for money.
What users think about the Narwal Freo X Ultra
User reviews of the Narwal Freo X Ultra robot vacuum cleaner are generally positive, but mixed. Many owners praise its 8,200 Pa suction power , smart navigation , and mop washing and drying system. Some particularly like the DirtSense , which adjusts cleaning intensity based on detected dirt.
However, there are criticisms regarding the handling of pet hair , especially on high-pile carpets, where the device struggles to remove it effectively. Obstacle management is also a weak point: despite LiDAR sensors, the robot can bump into objects such as cables or socks left on the floor.
The Freo X Ultra is popular for its hard floor cleaning performance and ease of use, but it has limitations on certain floor types and in obstacle detection.
Frequently Asked Questions
1. Can the robot clean carpets?
Yes, the Freo X Ultra can detect carpets and adjust its cleaning pressure. You can configure the app to avoid or treat them as needed.
2. Should the base station be unplugged when not in use?
No, the station remains in standby mode when the robot is not charging. It is recommended to leave it plugged in for immediate availability.
3. Can the robot clean on multiple floors?
Yes, the Freo X Ultra can be moved between different floors. Simply create a new map for each floor via the app.
4. How does the robot handle very dirty areas?
Thanks to DirtSense™ technology, the robot automatically adjusts the pressure and intensity of the wash according to the level of dirt detected.
5. Can the robot clean corners and edges?
Yes, it's designed to reach corners and edges. However, objects like cables or socks can sometimes get in the way.
6. How do I empty the dust container?
The Freo X Ultra uses a compression system to increase the bin capacity.
7. Can the robot clean pet hair?
Yes, its anti-tangle brush and 8200Pa suction power effectively handle pet hair on hard floors. However, high-pile carpets can be a challenge.
8. Can the robot be controlled remotely?
Yes, via the Narwal mobile app available on iOS and Android. It is also compatible with voice assistants such as Amazon Alexa and Google Assistant.
Conclusion of the Narwal Freo X Ultra: the robot that really simplifies everyday life
After several weeks of observing and testing the Narwal Freo X Ultra, it's become clear that this robot isn't just there to make up the numbers. Its real strength? Its almost autonomous management of floor washing and drying. The automatic mops, the station that takes care of cleaning and drying, and the dust compression make maintenance much simpler and less frequent. The app interface is clear, the battery life is generous, and the suction power remains decent on most surfaces, especially hard floors.
By 2025, almost all robot vacuum cleaners are highly advanced: they vacuum and clean so well that you can almost do without cleaning yourself. In this context, the Freo X Ultra stands out for its truly low price and its automated cleaning functions. Don't hesitate: it offers considerable daily comfort for a very reasonable investment.
Of course, it's not perfect: thick carpets and small obstacles can be a problem, and the artificial intelligence isn't up to the standard of premium models. But at €429, the Freo X Ultra positions itself as a smart alternative to the market's behemoths costing over €1,400.
In short, if you're looking for a reliable robot that's easy to use on a daily basis, effective on hard floors, and capable of reducing your household chores, the Narwal Freo X Ultra is a worthwhile option. It won't replace all high-end robots, but it makes life much easier, and for a very reasonable price.
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